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General Information

OptiSource International maintains this site for your personal entertainment, information, education, and communication.  Please feel free to browse the site.  You may download material displayed on the site for non-commercial, personal use only, provided you also retain all copyright and other propriety notices contained in the materials.  You may not, however, distribute, modify, transmit, reuse, report, or use the contents of the site for public or commercial purposes, including the text, images, audio, and video without OptiSource's written permission.

Copyright/Trademark Information

OptiSource is  registered trademark of OptiSource International, Inc.  This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 1994-2006 OptiSource International, Inc. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of OptiSource International, Inc. or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice.  While OptiSource uses reasonable efforts to include accurate and up-to-date information on the Site, OptiSource makes no warranties or representations as to its accuracy. OptiSource assumes no liability or responsibility for any errors or omissions in the content on the Site.    You should assume that everything you see or read on the Site is copyrighted or subject to trademark protection, unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of OptiSource. OptiSource neither warrants nor represents that your browsing of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with OptiSource.    Your access and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and OptiSource are superseded and have no force or effect.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, OptiSource shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. OptiSource shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, OptiSource shall immediately issue a credit to your credit card account in the amount of the charge.

   Your browsing of the Site is at your risk. Neither OptiSource nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SITE IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. OptiSource also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, including, but not limited to, data, text, images, video, or audio from the Site.

Any communication or material you transmit to the Site by electronic mail or otherwise, including but not limited to any data, questions, comments, suggestions, and the like, will be treated as non-confidential and non-proprietary. Anything you transmit or post may be used by OptiSource or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, OptiSource is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information.

   The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site, are registered and unregistered Trademarks of OptiSource and others. Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of OptiSource or the third party owner of such Trademark. Your misuse of the Trademark, or any content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that OptiSource will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

OptiSource has not reviewed all of the sites linked to the Site and is not responsible for the contents of any off-site pages or any other sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk.

  Every third party product you buy from OptiSource is backed first by the product manufacture's warranty. OptiSource's 30 day limited warranty against defects, may also apply. OptiSource's 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacture or OptiSource.  OptiSource will assist customers whenever possible in gaining satisfaction with product manufactures. For assistance or to exchange a defective product please call (800) 678-4768.  We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RA number issued by OptiSource or when the product manufactures or distributors return policies supersede ours.  

 There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.

Limitation of Liability

In no event shall OptiSource or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 OptiSource may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

Return Policy

Goods will not be accepted for return without an OptiSource return authorization number.

Claims for damages and shortages must be within 30 days of the date of delivery.

There are absolutely no returns or exchanges allowed after 60 days of receiving date.  Unsatisfactory product may be exchanged within 60 days only.

REFUSED SHIPMENTS: All products returned to Seller due to refusal of acceptance by Buyer, without Seller's authorization, will be subject to a 25% restocking and transportation charge.

Please contact customer service for return authorization at 1-800-optisource or e-mail customerservices@1-800-optisource.com.  Please do not return merchandise without prior authorization, for the package will get refused.  Special design and custom constructed or custom formulated merchandise are not returnable.


The Buyer agrees to indemnity and hold the Seller harmless for any expense or loss arising out of, or resulting from the installation of said product by Buyer, Buyer further agrees to indemnity and hold the Seller harmless for any expense or loss, including expense or loss to third parties, arising out of or resulting from the failure to maintain, modify, or replace the equipment in accordance with federal, state, local, or municipal codes, regulations, or ordinances governing the equipment, its installing, its maintenance or failure to follow manufacture's guidelines.