Shipping & Returns Policy
Please contact customer service for return authorization at 1-800-OptiSource or e-mail sales@1-800-optisource.com.Please do not return merchandise without prior authorization, the package will be refused.Special design and custom constructed or custom formulated merchandise are not returnable.Goods will not be accepted for return without an OptiSource return authorization number.
Claims for damages and shortages must be within 30 days of the date of delivery
There are absolutely no returns or exchanges allowed after 60 days of receiving date.Unsatisfactory product may be exchanged within 60 days only
********** SHIPPING ADDRESS ATTENTION REQUIRED **********
If your location is in a multi-tenant building, office park, or mall, you must include a building/suite/unit number in the "Street 2" address box below. UPS charges $14.62 if the building/suite/unit number is missing from an address at the time of delivery. We will invoice you separately if UPS charges us.